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Leeor Levy
Leeor is a senior design researcher in STBY’s London office. Specialising in combining ethnographic research with design processes, Leeor brings a great deal of experience managing projects that span...
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Tjebbe Tjebbes
Tjebbe In 2005 Tjebbe Tjebbes started writing for Spunk.nl, at the time the largest E-zine for young people in the Netherlands. A selection of his work got printed every week in cooperation with NRC...
View ArticleDesign for Patient Dignity results
The UK Department of Health and the Design Council presented the results of the Design for Patient Dignity programme that STBY did design research for in the Summer of 2009. For instance, STBY made an...
View ArticleBas speaks at Human Cities festival Brussels
How can visual stories help interdisciplinary design teams to step into the shoes of the future users of their designs? How can these teams develop relationships with these people? This is what Bas...
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Froukje Sleeswijk Visser
Froukje Sleeswijk Visser is a senior design researcher based in STBY’s Amsterdam office. Her work focuses on effectively communicating insights within development processes, and this is a common theme...
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Living Well in Cornwall
STBY were asked by Dott Cornwall – a Design Council body who promote design-led solutions to economic and social problems – to investigate what could be done to support sustainable living in Cornwall....
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User-Centered Design across development stages
For the University of Amsterdam STBY facilitated a series of workshops with students, lecturers and system operators to inform the iterative development of its new Electronic Learning System (ELO). The...
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Service Experience Lab on mobile internet
Together with the Creation Centre of T-Labs (part of Deutsche Telekom in Berlin) STBY organised and facilitated a Service Experience Lab in London. In a full day programme product managers from...
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Global what?
This lovely collage of webcam pictures illustrates what we are going on about all the time: our fantastic network of great design researchers collaborating all around the world!...
View ArticleService Design Thinks Amsterdam
Please come along for another evening of presentations and debate among the Dutch Service Design community. The theme for the upcoming event on 12 May is ‘Exploring the O-gap’. How can you support your...
View ArticleService Design Talks Amsterdam
If you’re interested in an in-depth conversation triggered by a recent publication relevant to service design, you’re welcome to join us at the upcoming Service Design Talks session in Amsterdam on 19...
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Personas to inform and inspire service innovation
In a follow-up project to the early explorations in 2009, STBY was asked to develop a series of personas for Southern Water. Again, we worked closely together with the Design Council team on this...
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